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COMPLIANCE & QUALITY ASSURANCE

Core Values

Reliability

No matter how complex the task, the location or the problem, we will get the job done.

Dedication

We are dedicated to quality work and quality productions, but we also know how to cut corners.

Integrity

We never undermine our values, and we always look out for our clients' and their crew's best interests.

At Vanguard Global Risk Management, we take pride in the high standards and quality of service we provide our clients. To that end, our Company Management System as well as our Security Operations Management Systems (SOMS) are are designed and built to conform to the below standards;

  • ISO 9001:2015 Quality Management System

  • ISO 18788:2015 Management System for Private Security Operations

Accordingly, our Company Management System and SOMS adhere to the principles set out by;

  • Montreux Document on Pertinent International Legal Obligations and Good Practices for States related to Operations of Private Military and Security Companies during Armed Conflict (09/2008);

  • International Code of Conduct for Private Security Service Providers (ICoC) (11/2010);

  • Guiding Principles on Business and Human Rights; Implementing the United Nations “Protect, Respect and Remedy” Framework (2011)

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As a UK registered company, we are regulated by, and our UK operations are fully compliant to the Private Security Industry Act of 2001 (UK). Our international operations are licensed through our partners, affiliates and local subcontractors and our operations are fully compliant to relevant laws and regulations of each country in which we operate.​

 

VGRM Statement of Conformance ANSI/ASIS PSC.1-2012 AND ISO 18788:2015

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Vanguard Global aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Please contact us if you wish to know what Personal Data we hold on you or if you want your Personal Data removed from our systems.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we hold on you.  Please contact us for assistance.

  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your personal information.

  • The right to data portability. You have the right to be provided with a copy of the information we hold on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You have the right to withdraw your consent at any time where Vanguard Global relied on your consent to process your personal information.
     

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

For further information click here to download Vanguard Global’s detailed Data Protection Policy

Click here to download Vanguard Global’s Privacy Notice

Click here to download Vanguard Global’s Personal Data Access Request Form

Feedback Policy

Vanguard Global is committed to continuous improvement of services, processes and operations and to that end invites clients, employees, consultants, agents and third parties to provide feedback on Vanguard Global’s operations and actions.

Feedback can include positive and negative comments, HSSE reporting including near misses, whistleblowing, and grievances.  It can be submitted using Vanguard Global’s reporting templates or informally by email.

For further information click here to download Vanguard Global’s detailed Feedback Policy

For further information click here to download Vanguard Global’s detailed Complaints Policy

 

Environmental Policy

Vanguard Global is committed to protecting the Environment and the Earth. This Environmental Policy is communicated to the whole organisation through, but not limited to, visual display in work areas, awareness sessions and team meetings.

For further information click here to download Vanguard Global’s detailed Environmental Policy

 

Company Policies

 

Corporate Social Responsibility Policy

Human Rights, Modern Slavery & Human Trafficking Policy

Anti-Bribery & Corruption Policy

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